To Feel or Not To Feel

Here’s another thing that comes up quite often: what do we do with our own emotions? Is it ok for us to cry with our patients? What if we get “too close?”

We all have feelings, we all have emotions, it seems a little strange typing it. Our white coats aren’t shields: things get through, heavy things and sharp things and things that stick with us for the rest of our lives.

I imagined it a relic of olden-times medical education, the concept that emotions make us less objective and affect our decision making, but I still hear it with concerning regularity. As if having emotions is somehow bad, or makes us worse doctors.

It doesn’t. Being able to connect with your patients emotionally is important, medicine is about coming up with a plan that aligns with your patients’ goals and values and you can’t do that without exploring the emotions that drive them. It doesn’t mean you have to feel what your patients feel, that’s where this thing called empathy comes into play.

But if you do feel something more, that’s ok. We’re all human. It’s ok to cry with your patients, to feel sad or overwhelmed. It’s ok to laugh with your patients, to give them a hug (pre-COVID?), to look at pictures of their kids. It’s ok to feel angry if something doesn’t go well and happy if it does.

Of course, it’s certainly possible to get “too close,” to become emotionally over-invested. I think frequent self check-ins and reflection are necessary, and healthy, especially if you live at such a busy emotional intersection. Debriefing, and working closely with a supportive team, helps tremendously, and I couldn’t do the work I do without either.

But it doesn’t mean you avoid emotional connection for the sake of objectivity or better clinical judgment. It doesn’t mean you suppress it, or ignore what you feel. We shouldn’t feel guilty, or shunned or shamed, for crying. We aren’t any less in medicine for being human.

In fact, if we can somehow find a way to live in that emotional space, to sit with and embrace what our patients feel and what we feel in a healthy and productive way, then I’m convinced it only makes us better at the work we do.

Better. Healthier. Happier.

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